A well-established financial institution is seeking an experienced Branch Manager for its Austin branch. The organization has a long-standing presence in the U.S. and is committed to delivering high-quality customer service and community-focused banking solutions.
This role is responsible for overall branch leadership, operational performance, compliance oversight, and business development activities.
Responsibilities
Branch Operations & Leadership
Oversee daily branch operations and ensure operational efficiency
Manage and develop branch staff to improve performance and service quality
Ensure adherence to banking policies, procedures, and regulatory requirements
Supervise cash handling, transaction accuracy, and branch operational controls
Address customer inquiries and resolve issues effectively
Monitor branch performance and key operational metrics
Business Development & Customer Relationship Management
Support deposit and loan growth through customer acquisition and relationship management
Promote banking products and services to customers
Maintain strong customer relationships and support branch growth objectives
Branch Security & Risk Management
Support implementation of branch security and safety procedures
Identify and address potential operational and safety risks
Ensure compliance with internal risk management standards
Compliance Responsibilities
Ensure adherence to applicable banking regulations and internal compliance requirements
Support compliance monitoring activities and reporting as required
Maintain awareness of regulatory updates and ensure branch-level execution of policies
Requirements
Bachelor’s degree in Business, Finance, or related field preferred
7+ years of banking or financial services experience required
Minimum 2+ years of supervisory or management experience required
Strong understanding of banking operations and regulatory environment
Strong leadership, communication, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong Korean language proficiency (Required)
Benefits
Medical, Dental, Vision, and Life Insurance coverage
401(k) retirement plan with employer matching
Paid Time Off (Vacation, Sick, and Personal Days)
Annual incentive and bonus opportunities
Professional development and certification support
