Responsibilities

Prepare and distribute all required air and ocean import documentation in a timely fashion to
appropriate parties (i.e. delivery orders, arrival notice, etc.)
Communicate with vendors and customers to obtain documents required to satisfy transaction

Requirements

Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
Communicate with air and ocean carriers, origin and destination locations regarding shipment
status, special handling, and delivery of freight
Mediate delivery requirements and shipment tracking between customers, truckers, brokers,
warehouses, and vendors to ensure proper delivery
Ensure accuracy and completeness of import documentation
Input, distribute A/P invoices and ensure timely A/R collection
Act as an operational liaison with customer to provide excellent, professional customer service
Handle order fulfillment operations, billing, and customer service functions in a timely manner
Negotiate rates & find additional competitive (service and rates) vendors