Bluu Inc., founded in 2007, is an end-to-end POS hardware service provider for merchants nationwide. Bluu Inc. is a leader in developing innovative POS software, with its hardware installed across numerous locations and trusted by many international franchise retailers.
Location: Annandale, VA, Lynnwood, WA,
Job Description
Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
Prepare/stage POS hardware and software for deployment
Maintain POS department equipment and tools
Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
Monitor system performance and troubleshooting issues
Provide documentation as required
Requirements
And Skills
Resourcefulness and problem-solving aptitude
Excellent communication skills
Bi-lingual in English & Korean
POS/PC support related experience preferred
Able to work off-site occasionally
Business travel may be required
Flexible work hours, as well as Saturdays available
