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DHD Consulting

Training Center Franchise Business Technician

Job ID: 791636

Overview

  • This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.
  • JOB DUTIES
  • Training Execution
  • Conduct comprehensive training for new store owners and employees
  • Provide training on manual products and new products
  • Educate on hygiene and frozen dough management
  • Train on the use and maintenance of kitchen equipment
  • Educate on store quality control measures
  • Training Center Operations
  • Ensure industrial safety and food safety compliance at the training center
  • Manage Training Center expenses and handle all related expenditures.
  • Conduct inventory checks and manage procurement and purchase orders.
  • Training Documentation Management
  • Develop and update training curricula and materials
  • Prepare and manage training-related documents and reports
  • Conduct post-training evaluations (surveys, feedback collection)
  • Create and enhance training materials (manuals, presentations, guidelines, etc.)
  • Other Responsibilities
  • Provide product training for new employees
  • Basic training for new internal employees
  • Develop and test new equipment and small tools
  • SKILLS AND EXPERIENCE
  • Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
  • Excellent verbal and written communication skills.
  • Ability to read and interpret documents such as procedure manuals and regulatory documents.
  • Ability to write reports & business correspondence.
  • Bilingual in Korean/English
  • Detail oriented, excellent record keeping and documentation skills.

Requirements

  • Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
  • Knowledge of baking multiple types of bread and baking and decorating cakes
  • Associate degree, or bachelor’s degree or equivalent years of work experience
  • 1-2 years combined experience with food or ingredients and manufacturing experience
  • Knowledge of GMPs and HACCP.
  • Basic understanding of food production fundamentals
  • Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint)
Training Center Franchise Business Technician — DHD Consulting | Tahoe AI