Seeking a full-time E-Commerce Manager to manage and grow online sales across multiple consumer brands. This role will oversee day-to-day e-commerce operations, including online storefronts, product listings, merchandising, promotions, inventory coordination, and performance analysis.
The ideal candidate is both strategic and hands-on, with experience managing platforms such as Shopify, Amazon, and TikTok Shop. This individual will collaborate with marketing, logistics, warehouse, and customer-service teams to improve sales performance and provide a consistent customer experience.
Primary Responsibilities
Manage daily e-commerce operations across multiple brands
Operate and maintain Shopify, Amazon, TikTok Shop, and other online marketplaces
Create and optimize product listings, descriptions, images, pricing, and promotional offers
Manage product launches, seasonal campaigns, bundles, and sales calendars
Monitor inventory and coordinate product availability with warehouse and logistics teams
Improve product pages, navigation, checkout flow, and the overall customer journey
Track sales, traffic, conversion rate, average order value, advertising performance, and returns
Prepare weekly and monthly performance reports
Coordinate with marketing teams on paid advertising, email, SMS, social media, and influencer campaigns
Support marketplace compliance and resolve listing or account issues
Identify sales opportunities and recommend improvements based on performance data
Maintain consistent branding and accurate product information across all channels
Management and Growth Responsibilities
Establish efficient workflows for product listings, promotions, fulfillment, and reporting
Coordinate internal staff and external partners involved in e-commerce operations
Set channel-specific sales goals and monitor progress
Research new products, marketplaces, and customer segments
Develop strategies to improve conversion, customer retention, and profitability
Align online promotions with retail stores, pop-up events, and offline sales initiatives
Support the onboarding and training of e-commerce team members as the department grows
Additional Opportunities
Participate in product launches, retail events, and pop-up activations
Work directly with brand partners, creators, distributors, and marketplace representatives
Help Korean and international brands expand within the U.S. market
Occasional domestic or international travel based on business needs
Candidate Qualifications
Fluency in English and at least conversational proficiency in Korean
Proven experience in e-commerce operations, marketplace management, or digital retail
Hands-on experience with Shopify and Amazon Seller Central
Strong knowledge of online merchandising, product listings, pricing, and promotions
Experience coordinating inventory, fulfillment, logistics, and customer service
Understanding of conversion optimization and the online customer journey
Ability to interpret sales and marketing data and turn insights into action
Strong project-management, communication, and organizational skills
Ability to manage multiple brands and projects in a fast-paced environment
High level of accountability, initiative, and attention to detail
우대 사항
Experience with TikTok Shop, Klaviyo, Google Analytics, Meta Ads, or Google Ads
Experience with beauty, skincare, food, lifestyle, or consumer-product brands
Familiarity with Korean beauty, food, entertainment, and lifestyle trends
Experience helping Korean or international brands enter the U.S. market
Knowledge of wholesale, retail, warehousing, or omnichannel commerce
Growth and Long-Term Opportunity
This position is intended for someone seeking long-term growth in e-commerce management. Strong performers will have opportunities to manage additional brands, launch new sales channels, supervise a growing team, and take greater responsibility for the company’s e-commerce strategy and revenue growth.
