A virtual healthcare solutions provider is seeking Korean-English Enrollment Specialists based in South Korea to support patients in the United States.
In this fully remote role, you will contact patients by phone, explain physician-recommended Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs, answer questions, and enroll patients who choose to participate.
This opportunity is suitable for candidates with experience in sales, customer service, telephone outreach, or healthcare who are comfortable with frequent outbound calls.
Work Schedule & Engagement
Fully remote; work from home in South Korea.
Independent contractor position.
Full-time or part-time, with a minimum commitment of 20 hours per week.
Consistent schedule with some flexibility within approved U.S. calling windows.
Availability during U.S. Eastern or Central Time business hours, generally requiring evening and overnight work in Korea.
Strong preference for availability during U.S. Saturday calling hours.
Start as soon as possible, ideally within a few days to one week of accepting the position.
주요 업무
Make approximately 8–15 outbound calls per hour to eligible U.S. patients in English and Korean.
Follow provided scripts to explain physician-recommended RPM and CCM programs.
Answer common questions about participation, Medicare coverage, potential patient costs, and opting out, using provided training and guidance.
Obtain verbal consent from interested patients and record required enrollment information in the company’s system.
Maintain accurate outreach records.
Meet productivity, quality, and enrollment goals.
Required Qualifications
Fluent spoken and written English and Korean.
Prior experience in sales, customer service, telephone outreach, healthcare, or a related field.
Clear communication skills and the ability to build trust with older adults over the phone.
Ability to explain unfamiliar healthcare concepts calmly and in plain language.
Comfort making outbound calls for most of the shift and working toward performance goals.
Ability to use web-based software and learn new systems.
Reliable, organized, and able to work independently.
Reliable internet access, a computer, and a quiet, private workspace suitable for confidential patient conversations.
Ability to maintain a consistent schedule of at least 20 hours per week during agreed U.S. calling hours.
우대 사항
Experience working with older adults or U.S. patients.
Familiarity with Medicare, patient enrollment, or care management programs.
Experience in healthcare outreach, appointment setting, or telephone sales.
Compensation & Training
Base pay: $8 USD per hour.
Incentive: $5 USD per completed enrollment.
Paid training and ramp support provided.
Illustrative hourly earnings:
One completed enrollment per hour: $13 USD total.
Two completed enrollments per hour: $18 USD total.
Three completed enrollments per hour: $23 USD total.
These examples illustrate the compensation structure. Enrollment volume and total earnings vary and are not guaranteed.
