A technology company is seeking a Network & IT Infrastructure Administrator to support its Los Angeles office and regional business operations. This role will maintain network infrastructure, support approximately 200 users across office and warehouse environments, and help ensure stable day-to-day IT operations.
The ideal candidate has hands-on networking and IT support experience and can work independently while coordinating with internal teams, vendors, and business stakeholders.
주요 업무
Network Infrastructure Administration
Manage, monitor, and maintain LAN/WAN, wireless, VPN, and network security environments.
Configure and support routers, switches, firewalls, and wireless access points.
Troubleshoot network connectivity, performance, routing, switching, and wireless issues.
Support network upgrades, expansions, and infrastructure improvement projects.
Maintain network diagrams, documentation, standards, and operating procedures.
Coordinate with carriers, vendors, and service providers to resolve issues and support implementations.
Assist with firewall policies, VPN access, and access control.
IT Infrastructure & User Support
Support Windows infrastructure, Active Directory, DNS, DHCP, file services, and user accounts.
Perform system monitoring, patch management, and routine maintenance.
Assist with infrastructure deployments, upgrades, and migration projects.
Maintain IT asset inventory, lifecycle records, and documentation.
Provide onsite and remote technical support for approximately 200 users.
Troubleshoot hardware, software, printing, conferencing, and connectivity issues.
Support employee onboarding, offboarding, workstation deployment, and equipment setup.
Serve as the primary contact for local IT support requests and escalations.
Project & Vendor Coordination
Coordinate with internal IT teams, external vendors, and business stakeholders.
Support office, warehouse, and infrastructure expansion initiatives.
Participate in IT standardization, cybersecurity, and operational improvement projects.
Help implement corporate IT policies and best practices.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
At least 5 years of experience in network administration, infrastructure operations, or IT support.
Strong knowledge of TCP/IP, DNS, DHCP, routing and switching, LAN/WAN/WLAN, VPN, firewall administration, and network troubleshooting.
Hands-on experience configuring and supporting Cisco routers, switches, firewalls, and wireless infrastructure.
Experience supporting Windows Server environments and Active Directory.
Experience providing user support in office and warehouse or manufacturing environments.
Ability to troubleshoot network and infrastructure issues independently.
Strong customer service, communication, and documentation skills.
Proficiency in Microsoft Office.
우대 사항
Experience with Cisco Meraki administration and deployment.
Experience with Microsoft Entra ID (Azure AD) and Microsoft 365.
Experience supporting warehouse, logistics, or manufacturing environments.
Knowledge of IPSec, SSL VPN, IDS/IPS, and access control.
Experience with VoIP, unified communications, wireless network optimization, network monitoring, or packet analysis.
Certifications such as Cisco CCNA, Cisco CCNP, CompTIA Network+, or Microsoft credentials.
Compensation & Benefits
Salary starting at $80,000 per year, depending on experience and qualifications.
Competitive bonus program.
Medical, dental, vision, prescription, life, and disability coverage.
401(k) with company match.
Paid time off and paid holidays.
Complimentary daily lunch or meal allowance.
Mobile phone reimbursement.
Employee discounts.
Training, professional certification support, and career growth opportunities.
Equal opportunity employer. All qualified applicants will be considered without regard to characteristics protected by applicable law.
