Assistant Manager (Preferred): 4 – 8 years | $71,000 – $88,500 / year
Entry/Associate Level: 1 – 4 years | $57,000 – $88,500 / year
(Note: We are currently prioritizing candidates at the Assistant Manager level.)
Job Summary We are seeking a proactive Quality Manager to strengthen our quality organization. This role oversees overall production and customer quality management, focusing on process quality improvement, customer response, and quality system operation. The successful candidate will lead root cause analysis for customer quality issues and drive stabilization in collaboration with related departments.
Responsibilities
Quality Control & Improvement: Lead production quality control, investigate root causes of process abnormalities, implement preventive measures against defects, and manage quality KPIs.
Customer & External Response: Act as the main point of contact for customer quality issues, handle customer process/quality audits, and support supplier quality improvement activities.
System & Document Management: Manage inspection standards, test reports, and quality data while supporting the operation of the IATF 16949 quality system.
Team Leadership & Collaboration: Supervise and train local quality staff, collaborate with Production, Engineering, and Purchasing departments, and facilitate communication with headquarters.
Requirements
1 to 8 years of quality management experience in the automotive or general manufacturing industry (4+ years highly preferred).
Experience in customer response, quality issue resolution, and process quality control.
Language Skills: Conversational Korean and English skills. (Full bilingual proficiency is not required; the ability to understand general workplace conversations and express basic thoughts is sufficient).
Proficiency in utilizing Microsoft Office (Excel, PowerPoint, Word).
Nice to have
Experience in automotive parts manufacturing (specifically interior parts).
Experience with IATF 16949 compliance, customer audit responses, and Supplier Quality Engineering (SQE).
Familiarity with writing 5-Why countermeasures and understanding of FMEA, Control Plans, and SPC.
Conversational Spanish skills are a plus.
Benefits
Health, Dental, and Vision insurance
STD/LTD and Life Insurance
401(k) retirement plan with company match
Paid time off (PTO) and lunch provided
Relocation assistance (if qualified) and cell-phone allowance available
