직무 상세

• Location: Secaucus, NJ
• Employment: Full Time, Exempt
• Department: East Training Center
• Reports To: Senior Training Center Manager
• Position Summary
• Provide pre-opening training for new Tous Les Jours bakery stores.
• Train store owners and employees on product preparation, quality control, customer service, and overall store operations.
• Provide foundational training to internal employees to improve job competencies and operational expertise.

주요 업무

• 1. Training Execution
• Conduct comprehensive training for new store owners and employees.
• Train employees to improve product sales and customer service.
• Provide training on manual products and new products.
• Train on hygiene and frozen dough management.
• Train on kitchen equipment operation and maintenance.
• Educate employees on store quality control standards.
• 2. Training Center Operations
• Establish and manage training schedules and operational plans.
• Ensure industrial safety and food safety compliance.
• Manage Training Center expenses and expenditures.
• Conduct inventory checks.
• Manage procurement and purchase orders.
• 3. Training Documentation & Program Development
• Develop and update training curricula and materials.
• Prepare and manage training documents and reports.
• Conduct post-training evaluations, including surveys and feedback collection.
• Analyze training effectiveness and develop improvement strategies.
• Plan and design training programs.
• Create and improve training materials, including manuals, presentations, and guidelines.
• 4. Other Responsibilities
• Provide product training for new employees.
• Conduct basic training for internal corporate employees.
• Develop and test new equipment and small tools.
• Skills & Experience
• Basic computer skills with proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Ability to read and interpret procedure manuals and regulatory documents.
• Ability to prepare reports and business correspondence.
• Bilingual Korean/English preferred.
• Ability to present information effectively and respond to management-level questions.
• Ability to manage and prioritize multiple tasks with minimal supervision.
• Detail-oriented with strong documentation and record-keeping skills.