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Sales and Operations Manager

DHD Consulting ◆

Onsite · NY, US

$60k–$80kFull-Time

Easy applyPosted Mar 12

Job ID 537303via WorkOnward

Credit analyst

DHD Consulting ◆

Onsite · Ridgefield, NJ, US

$60kFull-Time

Easy applyPosted Mar 11

Job ID 481080via WorkOnward

DC Strategic Partnerships & Revenue Fellow

DHD Consulting ◆

Onsite · Washington, DC, 20005, US

Pay not listedPart-Time

Easy applyPosted Feb 26

Job ID 261726via WorkOnward

Transportation Coordinator

DHD Consulting ◆

Onsite · Holland, MI, 49423, US

$52k–$59kFull-Time

Easy applyPosted Feb 25

Job ID 270258via WorkOnward

Financial Assistant

DHD Consulting ◆

Onsite · Clarksville, TN, US

$50k–$55kFull-Time

Easy applyPosted Feb 25

Job ID 689658via WorkOnward

Warehouse General Manager

DHD Consulting ◆

Onsite · Shelbyville, TN, US

$70k–$88kFull-Time

Easy applyPosted Feb 25

Job ID 308565via WorkOnward

Transportation Planner

DHD Consulting ◆

Onsite · Clarksville, TN, US

$18–$22/hourFull-Time

Easy applyPosted Feb 25

Job ID 902754via WorkOnward

Warehouse Administrator

DHD Consulting ◆

Onsite · Ellabell, GA, 31308, US

$16–$20/hourFull-Time

Easy applyPosted Feb 25

Job ID 329627via WorkOnward

Warehouse Supervisor

DHD Consulting ◆

Onsite · Ellabell, GA, 31308, US

$80k–$80kFull-Time

Easy applyPosted Feb 25

Job ID 791235via WorkOnward

General Manager

DHD Consulting ◆

Onsite · Secaucus, NJ, 07094, US

$100k–$130kFull-Time

Easy applyPosted Feb 23

Job ID 631520via WorkOnward

DHD Consulting ◆

Sales and Operations Manager

Location: Onsite · NY, US
Job type: Full-Time
Pay: $60k–$80k
Department: Restaurant / Food / Beverage
Posted: Mar 12

Job ID 537303via WorkOnward

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About the company

This organization is a social enterprise dedicated to bringing joy through food. It produces and delivers large volumes of diverse, high-quality meals to communities across New York on a daily basis. As a proud minority-owned business, the company places strong emphasis on diversity, equity, and inclusion, while fostering a collaborative, purpose-driven environment where employees can grow, contribute, and make a meaningful impact.

Overview

We are looking for a highly organized, ownership-driven Sales & Operations Manager to lead our client sales and operations functions from end to end. This is not a siloed role — it sits at the
intersection of client sales, internal operations, data management, and logistics, requiring
someone who can shift gears fluidly across all of them in a single day.
You’ll be the primary point of contact for clients and institutional partners, owning the full
customer experience from initial inquiry through delivery resolution. At the same time, you’ll own
the internal systems, marketing materials, and sales channels that power this division — and
work hand-in-hand with our warehouse, purchasing, and logistics teams to make sure every
order is fulfilled accurately and on time.
This role is ideal for someone who thrives on variety, refuses to drop a ball, and wants a real
leadership footprint in a fast-scaling food production company. You'll have the autonomy to build
better systems and the accountability to own results.

Responsibilities

Sales & Client Management
Serve as the primary point of contact for clients and institutional partners — handling inbound inquiries, new orders, current order status, ETAs, special and custom requests, and general customer service.
Make proactive outbound sales calls to current and prospective accounts.
Send brochures, product catalogs, and marketing materials to clients via email and other channels.
Build and maintain strong relationships with clients, program coordinators, and administrators.
Respond to all customer communications with professionalism, clarity, and
follow-through — no loose ends.
Internal Systems, Data & Sales Channels
Own and maintain internal sales channels, CRM systems, and order management tools.
Accurately enter, update, and audit order data, client records, and inventory information across systems.
Generate reports and summaries to track order volume, fulfillment accuracy, and account status.
Maintain marketing materials, product sheets, and client-facing collateral — keeping them current and organized.
Build trackers, templates, and tools in Google Sheets or Excel to streamline workflows.
Identify gaps in systems and processes and propose practical improvements — including leveraging AI tools and workflow automation to increase efficiency and reduce manual effort.
Operations, Logistics & Warehouse Coordination
Coordinate with the warehouse and logistics teams to manage daily routing, prioritize orders, and maintain operational flow.
Assist with purchasing decisions and liaise with vendors on product needs.
Address and resolve missing items, delivery discrepancies, and logistical issues quickly and thoroughly.
Schedule and track deliveries, escalating time-sensitive issues with urgency.
Monitor inventory levels, expiration dates, and product accuracy to prevent fulfillment errors.
Serve as a cross-functional communication bridge between fulfillment, warehouse, sales, and finance teams.

Requirements

Bachelor's Degree in a related field required.
2–4 years of experience in sales, logistics, operations, e-commerce, or order fulfillment — food or institutional sectors are a strong plus.
A natural multi-tasker with exceptional attention to detail — you can manage a dozen open threads without dropping one.
Strong ownership mentality — you don't wait to be asked, and you see every task through to completion.
Excellent communication skills: clear, professional, and proactive with both clients and internal teams.
High proficiency in Google Sheets and/or Microsoft Excel — filters, formulas, and pivots are second nature (or you learn fast).
Comfortable with numbers, data analysis, data entry, data management, reports
Experience with CRM management and order management systems.
Ability to remain highly organized and composed under pressure in an environment where things change daily.
Strong data entry skills — high accuracy, high volume, no shortcuts.
Self-starter with a bias for action and a solutions-first mindset.
Comfortable using AI tools and automating workflows — you embrace technology as a force multiplier and actively look for ways to work smarter, not just harder.
Team player who genuinely wants to help build better systems and take the company to the next level.
Physical Demands:
Generally, presents a standard office environment. Must be able to remain in a stationary
position >95% of the time. Continually operates a computer, keyboard, and mouse, and other
office productivity machinery, such as a calculator, copy machine, printer, and mobile device. Constantly positions self to comfortably maintain computer equipment.
May occasionally be required to move about in an office setting or position office equipment
weighing between 10-25 pounds. Vision abilities required by this job include close vision. The
person in this position frequently communicates with other people. Must be able to exchange
accurate information in these situations.
Other Duties:
This job description is not designed to cover or contain a comprehensive list of activities,

Responsibilities

or responsibilities that are required of the employee. Other duties, responsibilities and
activities may change or be assigned at any time with or without notice.